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How texastoto Keeps Your Privacy Safe

When you open an account with us, your personal information—from your login credentials to your payment details—stays protected under strict data-handling standards.

Account security verified at loginPayment data encrypted end-to-endYour choice on marketing contact

Explore the Lobby Read FAQ

What We Collect and Why

texastoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect information you give us directly—your name, email, phone number, and payment details—when you register and make deposits via DANA, OVO, GoPay or QRIS. We also record your login times, device type, IP address and game activity to detect fraud, enforce our terms, and improve

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service reliability. Where local law permits, we use this data to send you promotional updates; you can opt out anytime in your account settings. We do not sell your personal data to third parties. Your information is stored on secure servers in compliance with data-protection standards
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that apply where you play.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Open your account settings, select Help, and start a chat. Our team replies within minutes during lobby hours. Fastest way to ask about your data or withdraw consent.

Email Support Send privacy questions to [email protected]. We respond within 48 hours with confirmation of your request and next steps to access or delete your information.

Account Portal Log in, go to Settings → Privacy, and you'll see your data request options. Download your account data, update your preferences, or ask us to review your stored information.

YOUR RIGHTS & OUR PRACTICES

How We Handle Your Information Daily

Data Retention

We keep your account data as long as your account is active. After you close it, we retain records for seven years where law requires, then securely delete them. Withdrawal requests are processed within this timeline.

Encryption & Security

All passwords and payment information are encrypted with TLS 1.3 before leaving your device. Servers are firewalled, monitored 24/7, and audited quarterly for vulnerabilities by independent security firms.

Cookies & Tracking

We use session cookies to keep you logged in and analytical cookies to see which games are played most in Medan and beyond. You can disable non-essential cookies in your browser; we'll still function, but personalisation will reduce.

Third-Party Access

Your data is shared only with payment processors (to complete DANA, OVO, GoPay and QRIS transactions), fraud-detection services, and legal authorities when compelled by court order or where local law requires.

Your Access Rights

You can request a copy of all data we hold about you at any time. Submit a request via live chat or email, and we'll provide it in a portable format within 14 days at no charge.

Withdrawal & Erasure

Withdraw your marketing consent anytime in Settings. You can also ask us to delete your account and associated personal data, except records required by law. We complete erasure requests within 30 days.

Frequently Asked About Our Privacy Policy

We deactivate your login immediately and stop collecting new activity data. Historical records—deposit history, game logs, withdrawals—are kept for seven years to comply with financial regulations, then permanently deleted. You can request earlier deletion where local law permits.

Yes. Go to Settings → Privacy → Request My Data, or contact our live-chat team. We'll send you a complete file of your registration details, login history, game activity, payment records, and any notes from our support team within 14 days.

We monitor login patterns, device changes, and withdrawal requests against known fraud indicators. If we spot unusual activity—like a login from a new country followed by a large withdrawal—we verify it's you before processing. This protects both your account and our community.

No. We never sell, rent, or share your personal data with third parties for their marketing. We only share payment details with processors to complete your DANA, OVO, GoPay or QRIS transactions, and contact details with fraud or legal services where required by law.

Payment data is encrypted and stored securely for as long as your account is active. After closure, we retain encrypted records for seven years for regulatory compliance, then delete them. You cannot access or recover deleted payment data after that window closes.

Yes. Every promotional email includes an unsubscribe link. Or go to Settings → Preferences → Marketing and turn off all promotional contact. You'll still receive account alerts, withdrawal confirmations, and security notices; those are not optional.

You can request your data in a portable format (CSV or JSON) by contacting our privacy team via live chat or email. We'll provide it within 14 days. The receiving site must accept that format; we cannot transfer data directly to competitors.

How texastoto Keeps Your Privacy Safe

Contact Us About Your Privacy

How We Handle Your Information Daily

Data Retention

Encryption & Security

Cookies & Tracking

Third-Party Access

Your Access Rights

Withdrawal & Erasure

Frequently Asked About Our Privacy Policy

01 What happens to my data if I close my account?

02 Can I see everything texastoto knows about me?

03 How do you use my information for fraud detection?

04 Will texastoto sell my email to marketing companies?

05 How long do you keep my payment information?

06 Can I opt out of receiving promotional emails?

07 What if I want to move my account data to another site?

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